At Motor Rove Kenya (motorrove.co.ke), we are committed to delivering high-quality automotive news and insights tailored to our community. Your feedback is the engine that drives our growth and helps us maintain the standard of excellence our readers expect.
We have established this policy to ensure that your voice is heard, valued, and—most importantly—acted upon.
Our Commitment to You
We treat all feedback as an opportunity for editorial and technical refinement. Whether you are reporting a factual error, suggesting a topic for a deep-dive review, or providing insights into the local Kenyan automotive market, we promise to:
- Acknowledge: Confirm receipt of your submission within 48 hours.
- Review: Assess the validity and relevance of the feedback against our editorial guidelines.
- Respond: Provide a clear resolution, explanation, or timeline for any requested changes.
How to Submit Feedback
We have centralized our communication to ensure your input reaches the right team immediately. Please use our dedicated feedback portal for all inquiries:
Click here to submit your feedback via our official form
To ensure we can act on your message as efficiently as possible, please categorize your submission within the form as follows:
- Editorial & Content: Use this for reporting factual errors, vehicle specification updates, or corrections to news coverage. Please include a link to the relevant article and the specific information you believe requires adjustment.
- Website & Technical: Use this for reporting broken links, navigation issues, or site performance problems. Including your device type and browser details helps us resolve these faster.
- Suggestions & Inquiries: Use this for feature requests, story ideas, or partnership opportunities.
Actionable Guidelines
To help us provide the most effective response, please keep the following in mind:
- Be Specific: Instead of general comments, provide clear details on which data point or statement is inaccurate.
- Provide Evidence: For technical corrections (such as NTSA regulations or specific vehicle specs), referencing an official source helps us verify and update the content immediately.
- Constructive Intent: We prioritize feedback that helps us improve accuracy and user experience.
Note: We strive to read every message, but we prioritize feedback regarding factual accuracy and site functionality. We do not engage with content that violates our community guidelines, including spam, harassment, or defamatory language.
Thank you for helping us keep Motor Rove Kenya the most reliable and vibrant hub for automotive news in the region.